- Report nightly venue sales via mobile app, no paper!
- Automated submission to SoundScan every Thursday A.M.
- Historical record of venue sales submissions
- Auto-email sales to artist distro list
Input venue cuts, taxes, and any other necessary financial details and atVenu accurately calculates your artist & venue settlements. Never a broken formula or accidental copy & paste from a previous show’s spreadsheet.
Let atVenu take care of the admin work. Once your merch rep hits DONE on the settlement, atVenu syncs the data back to your artist account and immediately generates and distributes a nightly summary email, sales report pdf, and settlement pdf to the artist email distribution list.
View tour to date details from the artist dashboard. Log in online and know exactly how your merch business is performing.
Separate artist accounts can link to 1 user ID allowing easy management of all artists you work.
Full online & offline capability with the atVenu mobile app. Run an entire tour entering nightly counts and completing full financial settlements all on the app. When you’re finished with a show’s settlement, the data syncs back to the cloud based artist account and immediately updates the artist’s data keeping the team updated in realtime.
Put your data to use. atVenu stores the artist’s merchandise history to their account and provides a series of valuable reports to better analyze, prepare, and manage your merchandise business. Generate reports by show, tour, or any date range. Reports include Sales, Financial Tour Summary, Net Profit, Inventory Forecast, Inventory Adjustments, Tour Inventory Returns, and more.
No more faxing, scanning, and emailing venue sales! atVenu automates your venue music sales reporting to SoundScan.
With each nightly data sync of show counts, atVenu updates your inventory and displays intuitive graphs that represent current quantities. Add Advanced Inventory features to your account for the ability to generate orders, create shipments, track in transit inventory, view warehouse inventory, and manage multiple trailer inventories all within a single login.
atVenu works in all global touring markets with territory specific settlements, currency, and exchange rate features.
atVenu is built by pros and is very serious about the security of your data. atVenu will never distribute, publish, sell, or make available your merch information and only account owners can add and remove users to an account granting them access to your data.
atVenu in-network labels receive a custom dashboard to manage all of their artists’ SoundScan venue sales. Labels can self-register their artists, track who is on tour, track outstanding sales submissions, and view and approve submitted sales from the road…all online. No faxes, no paper, no incomplete venue information. It’s all automated.
atVenu labels can onboard all their artists whether they use atVenu to manage their merch or not. atVenu offers a venue sales submission version of the app which artists download for free and use to report music sales.
Thursday morning are fun aren’t they? atVenu labels submit sales to SoundScan in minutes. Simply log in, approve the submitted sales, and hit the Report button. atVenu then creates PDF version of each sales report along with the TXT data file for all your current period sales. The files are zipped and then sent to SoundScan.
atVenu saves all the sales data to your label account which you can access in your reports section. Simply select the artist and date range and atVenu will produce a report detailing the sales by artist, album, and market. These reports are also available for excel or pdf export.
atVenu streamlines festival merchandise management by allowing a single user to log into a festival account and control the check in, check out, and settlement of merchandise items for multiple artists at an event.
atVenu can distribute costs across all of the participating artists on a gross sales prorated basis.
If your festival spans multiple days in one location atVenu can settle all the merch each night or at the end of the festival event. It can also handle festivals that take place in different cities on different dates, even if artists join and leave at various times throughout the tour.
Every artist participating in the festival will receive an individual settlement report detailing their total sales, festival splits, and financial breakdown. Managing the merchandise of all artists under one account allows festivals to settle faster and with more accuracy
atVenu streamlines venue merchandise management with tools to check in, check out, and settle merch for multiple artists at a venue.
Input venue and artist splits and local taxes and atVenu accurately calculated your artist & venue settlements. Never a broken formula or accidental copy & paste from a previous spreadsheet.
Keep better track of the merch coming in and out of your venue with a simple count in, add, comp, and count out process that works on both your laptop and smartphone.
Every artist performing from opener to headliner will receive an individual settlement report that details their total sales, venue splits, and financial breakdown. Shows are settled faster and with more accuracy ensuring all parties receive the proper and agreed to splits.
Let atVenu take care of the admin work. Once your merch rep hits DONE on the settlement screen, atVenu immediately generates and distributes a nightly summary email, sales report pdf, and settlement sheet pdf to an email distribution list you control.
Put your data to use. atVenu stores all of your show settlement and sales history and provides a set of valuable reports to better analyze and optimize your merchandise business. Generate reports by show, season, or any date range.
atVenu is serious about the security of your data. atVenu will never distribute, publish, sell, or make available your merch information and only account owners can add or remove users from an account.
A look at atVenu MerchIQ, the tool used by professional artists to plan and forecast tour merch needs and finances!
This video shows how to setup an Tour Merch Mgmt artist account. Learn how to add shows to your routing, upload merch items, and add inventory.
This video walks you through how to run a show using the mobile app. To do so, you must have the app installed and an account created online. You'll learn how to manage your merch at the show by inputting count in, adds, comps, and count outs. Everything up to settling the show.
This video steps you through a show's settlement using the atVenu mobile app. After you hit the settle button, you'll see the following 4 settlement screens: 1. Gross revenue for the night 2. Input of nightly entries like taxes, venue cut, and CC receipts 3. atVenu's calculated adjusted gross screen 4. Artist and venue settlement details
This video walks you through how to run a show using the web app. To do so, you must be connected to the internet and login online. You'll learn how to inputting your count in, adds, comps, and count out. Everything you need leading up to a show's settlement.
This video steps you through how to settle a show using the web app. To do so, you must be connected to the internet and logged in online. You'll learn how to edit venue information and enter the details atVenu needs to accurately calculate your Artist & Venue settlement.
This video walks through the set up of a SoundScan Reporter artist account and how to report your venue sales.
Yes. The atVenu mobile app works on any iOS device both on and offline. If you have no cell service and no internet connection, use the mobile app to run your show. Once your device is connected again, launch atVenu to sync all the data back to your account. If you settled a show, make sure you wait to see the check mark next to the show. This is your confirmation everything is synced.
You are in a bad cell service area which is slowing down atVenu’s data syncing. Best thing to do is work in offline mode. To do so, open and log into atVenu then turn airplane mode on (do not log out of atVenu before turning airplane mode on). The app will now store all your info (count ins, adds, comps, count outs, settlement details, and venue rep signature) to your phone or tablet. While in offline mode, once you hit DONE on your settlement you’ll see a clock instead of a check mark. When you leave the bad area, turn off airplane mode, launch the atVenu app, and your show will automatically sync. Be sure to wait for the clock to change to the check mark, that means all the data has synced to your account successfully.
Not yet.The web app is where you set up and manage the account, like routing, merch, and inventory. The Mobile app syncs this data and allows you to run a show from count in to settlement both online and off. This will sync back to the artist account and updated its data.
Yes. However, we recommend that you don’t if you do not have a stable, reliable connection to the internet. If you are in an area with bad wireless you may experience difficulties saving the data you input on your browser to the account. In these situations it’s always best to use the mobile app as it can work both online and off (in airplane mode).
When using an iPad make sure you are connected to the internet or have a data plan. The app needs to be synced up to the website to load in your account.
Yes. Once you are logged in click your email address in the top right corner of the screen. Choose user settings and change password.
On the main log in page you will see FORGOT YOUR PASSWORD? at the bottom in blue. Click that link and follow the instructions.
Only users with Account Owner or Account Manager access levels for an artist can add or delete users. To do add a user, click on the GEAR icon and choose artist settings. Click Manage Users, hit the plus ( + ) button on the right side of the screen, then enter the users name, email, and access level.
To delete a user follow the same steps as but instead of hitting the plus button ( + ) hover over the user you want to delete and click the X that appears on the far right.
Click the GEAR icon, choose artist settings, click Manage Email List. Click the plus ( + ) button on the right and add their email address into the pop up screen. To delete, hover over the email you want to remove and click the X button.
Click the GEAR icon then Manage Tours. Click the plus ( + ) button and add your new tour.If your previous tour is finished and all routing is complete and you no longer need to adjust any of your info you can click EDIT next to the completed tour and then hit CLOSE TOUR.
This removes the tour from your Current and Upcoming options and menus. Only select this if the tour is complete and you require no changes or adjustments to it. It removes all edit capabilities. You will always have access to this tour by clicking on View in the manage tour section as well as within the reports section.
Don’t worry you don’t have to add all of your merch again! If you’ve signed up for the Merch Manager plan, click on the t-shirt icon to access Saved Merch. You will see all of your merch items. To the right of each item is a selector that says “choose tour”. Click this and all open tour will appear. Choose the tour you want this item saved to.
No. Go into routing online, hover over the date, and click the X button that appears to delete the show.
All pictures should be around 72 DPI and low res. The larger the image the longer it will take
too load your pages and sync to the web.
Make sure the correct UPC numbers are saved in the UPC field for each album you wish to report (do not save this in the SKU field). Confirm the UPC was registered with SoundScan. atVenu does not register your UPCs. You can register your UPC here: http://titlereg.soundscan.com/soundscantitlereg. Check your reporting option in Artist Settings and confirm either atVenu is reporting direct or that you’ve inputted the correct label representative email address.
Usually, if you aren’t getting the emails it’s because your spam filters are stopping them. You can add ‘email@example.com’ to your whitelist of email addresses to accept, or you can whitelist our email server IP address 188.8.131.52 if your spam control is server based.
No. If you leave all of the fields blank (no 0’s or numbers at all) the app will ignore those items.
The best way to handle bundles is to input a financial adjustment on your settlement page, do not create a separate bundle item on your inventory page. When you sell a bundle, keep a tally of how many you sell and the discount dollar amount for each. Do your count in and count out as you normally would for each item. When you do, atVenu will calculate the gross you would of had without the bundles. On the settlement page, log the bundles in as a show cost. In the cost description enter (as an ex.) “10 bundles, discount $5/bundle” and a total cost of $50. This is the total cash you’re short due to the 10 bundles. Then choose OFF TOP NOT REIMBURSED as the cost type. This will reduce your Gross dollar amount by the money you’re short from these sales and reflect it in your adjusted gross.
You enter the tax rate specific for the city in which the venue is located. If you’re unsure what the tax rate is, visit the website zip2tax.com.
If the venue retains the tax you use the venues tax ID when filing your taxes. This is optional but good to have for your records.
To accurately calculate the total taxes input the following blended tax rate into the atVenu’s tax fields: Where Sales Tax is 7.725% input 19.69%. Where Sales Tax is 8.1% input 20.11%
Click on your warehouse icon hover over Default warehouse and choose the pencil icon.
ACCOUNT OWNER = Full access to manage the entire account, all of its features, and access to artist settings to set up credit card, pick plans, and add and remove users.
ACCOUNT MANAGER = Access to all Routing, Inventory, Advanced Inventory, and Reports. Does not have access to artist settings.
TOUR MANAGEMENT = Full access to Routing, Inventory, Saved Merch, and Cash & Expenses. Advanced inventory is accessible with this user. Does not have access to reports and artist settings.
TOUR ACCESS = Access to only the tour dashboard – Full routing, inventory, show settlements, and Cash & Expenses page. Does not access saved merch/Advanced Inventory, reports, and artist settings.
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